Privacy Policy

1 Introduction

At May I Help U, owned by Mr. Rishi Parkash ("we," "our," or "us"), we are committed to protecting the privacy of our Users. This Privacy Policy outlines the types of personal information we collect when you use our Platform and how we safeguard it.

2 Information We Collect

A. Information You Provide

• Account Registration: Name, email address, phone number, and password.
• Service Requests: Address, location data, and specific service details.
• Vendor Profiles: Business name, service category, experience, and ID verification documents.
• Communications: Messages sent to customer support or other users via the platform.

B. Information Collected Automatically

We may collect technical information such as your IP address, browser type, device information, and usage data when you access our services.

3 How We Use Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our Platform.
• To connect Customers with relevant Vendors based on location and service needs.
• To process transactions and manage payments.
• To send administrative information, such as updates, security alerts, and support messages.
• To verify the identity of professionals to ensure safety.

4 Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Professionals: Detailed service requests are shared with Vendors to fulfill the job.
• With Service Providers: Third-party vendors who assist with payment processing, data analysis, and hosting.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5 Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6 Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7 Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

8 Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

9 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.